Le Casela opère selon une Tourist Enterprise License

La 'Casela World of Adventure'  opère selon une 'Tourist Enterprise License' pour des activités d’écotourisme, permis délivré par la 'Tourism Authority'.
Dans sa réponse à la CAP, concernant l’autorisation ou non à Casela d’opérer le Tulawaka, la Tourism Authority affirme avoir demandé à Casela, le 16 novembre 2018, de soumettre des informations sur cette activité, ainsi que des informations relatives aux mesures nécessaires (safety measures) en vue d’assurer la protection et la sécurité des touristes. Par la suite, la Tourism Authority  avait imposé des conditions additionnelles pour assurer la sécurité d’utilisateurs, du public et du personnel de Casela.   

Ces conditions sont les suivantes :

1. To ensure regular and recorded inspection and maintenance of equipment and machineries for all activities provided.
2. To ensure Risk Assessment is effected regulary (sic).
3. To abide by the Safety and Security procedures as outlined in the manufacture's manual for each activity.
4. To ensure First Aiders' certificate are renewed following refreshers training.
5. To ensure holders of AED certificates are provided with refreshers courses prior to expiry of current certificate.
6. To ensure the Standard Operating Procedures are amended as and when required to meet any change in the activity.

La Tourism Authority s’est-elle assurée que le Tulawaka faisait l’objet de conformity assessments et par qui ? avait demandé la CAP.

La réponse est édifiante : Casela Ltd submitted test reports on the 'constructional and mechanic parts functioning' test carried out by the Inspection Office for Temporary structures and Amusement rides, based in Germany. La direction de Casela avait parlé de TUV. Reports of examination of the machinery certified by A.S. Khodabux, a registered Machinery Boiler Inspector, (c’est nous qui soulignons) was also submitted to the Tourism Authority.

Les consommateurs tireront leurs propres conclusions.

Question suivante : When was the last time the Tulawaka was subjected to conformity assessment tests and by whom?

Réponse : A 'Report of Examination of a crane and lifting machine', certified by A.S Khodabux, submitted to the Tourism Authority show that the last examination. (Sic).

La CAP relève aussi que la direction de Casela avait évoqué le nom de SGS comme contractuel pour les tests de conformité sur certains équipements. Or, toutes nos tentatives d’obtenir auprès de SGS, à Phoenix, une confirmation ont été vaines. Elle relève aussi que, selon Casela, la sécurité est assurée par une personne détenant un BSc en Occupational Therapy.

List of Tourist Enterprises

Places where food and beverages and entertainments are provided:

• Restaurant Table d'hôte.
• Nightclub.
• Private Club Pub.

Tourist activities:

• Dolphin & whale watching.
• Dolphin and whale watching, together with swimming with dolphins.

Eco-tourism activities (nature based tourism activities or adventure related tourism activities, or both):

• Hawking on beaches facing hotels (No new licence being issued).
• Operating helmet diving centre.
• Karting.
• Operating aquarium displaying fish or marine animals for public viewing.
• Operating Boat house.
• Operating Cable car.
• Operating Golf course.
• Operating Rental agency for bicycles.
• Operating Rental agency for bus, including minibus.
• Operating Rental agency for kite surf.
• Operating Rental agency for motorcycle.
• Operating Rental agency for quad.
• Operating Rental agency for paraglide.
• Operating Rental agency for windsurf.
• Operating Scuba diving centre.
• Operating Spa.
• Operating Travel agency.

Providing non-motorised water sports such as pedaloes, canoes, kayaks and laser Providing tour operator service Working as tourist guide, including tourist guide employed by a tour operator.